Orders - Order Status / Shipped Orders7 articlesI don't have my order confirmation number, can you send me it?What does it mean when my order says its in the automated processing system?When will I get my order?Show all
Orders -Placing Orders6 articlesCan I place my order over the phone?Can you send a order as a gift?How do I place my order?Show all
Orders - Changing / editing Orders5 articlesWhen can I make changes to an order?Can I change the personalization on my order?How can I cancel an order?Show all
Orders - Returns / Replacements9 articlesWhat is your return policy?How do I do a return?How long does it take for a replacement?Show all
Payment5 articlesCan I switch my payment method after my order is placed?What methods of payment do you accept?Can you use multiple cards?Show all
Discounts / Sales8 articlesWhere is the free shipping coupon?I can't find my coupon code e-mail, where is it?Do you have any coupon codes?Show all
Shipping15 articlesWill I have duties or taxes with my order?Do you ship internationally?Do you have free shipping?Show all
Products- Common Product Questions20 articlesHow do I know if you have enough stock?I need product information that isn't listed on the product page.How to add multiple personalized items to shopping cart?Show all
Product - Out of Stock/Discontinued4 articlesWhy are so many items out of stock of the same item?Can I backorder a out of stock product?When will the product be back in stock?Show all
Safety, Security and Privacy3 articlesHow secure is your website?What is your Privacy Policy?California Proposition 65Show all
Products - Care Instructions20 articlesWashing Instructions - Black Canvas Tote Bags #9218-10 & 9219-10Washing Instructions - Chevron Cabana Bag Washing Instructions - Large Black/White Tote Bag #4565-10Show all
Wholesale6 articlesWant to promote your websiteIs there a wholesale or drop-ship program available?Can you do promotional items?Show all
Product - Personalized16 articlesCan you remove the setup fee if I ordered before?Can you do a custom order?Can I add in more lines?Show all
Technical Support10 articlesPersonalization preview not working - Mobile deviceCoupon code is not workingMy email subscription is not sendingShow all
About Us3 articlesWhere are you located?Do you have any retail locations to see all of your products?Do you have any company reviews?Show all
Pricing4 articlesDo you charge duties and taxes?What currency am I charged in?Where do I find the personalization costs?Show all
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