Help Center
Once you have reviewed your order in the checkout process and clicked "Submit," your order enters our automated system, and we are unable to make any changes at that point.
While we generally strive to accommodate order cancellations, it depends on the stage your order is in, as we process orders as quickly as possible. To request a cancellation, please contact customer service by email at [info@weddingstar.com] and let us know that you would like to cancel your order.
Please note that we cannot cancel orders that have personalized products completed or if the package has already shipped.
If you have any other questions or need further assistance, feel free to reach out to us. We’re here to help!