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Can I place an order for an item out of stock?Unfortunately, we do not have this option at this time, as expected arrival dates are estimates. But if you click on the Expected Arrival Date under the quantity box, we will automatically send you an email once the item has been received into our warehouse.
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Can I place my order over the phone?No sorry, because of the details and variances of our product line we can not take orders over the phone. However, If you do wish to order masks you can fill out our online mask order form. Once you have it filled out and submitted one of our customer service representatives can call you to finalize the order. https://weddingstarinc.formstack.com/forms/maskorderform
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Can you send a order as a gift?No sorry, we do not have this option at this time.
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How do I know if my order went through?There are 3 steps when submitting your order. Once you are in your shopping cart. Click on "proceed to check out" You are now brought to our order details page: This is where you will be filling out your shipping, credit card and other information. Click "Next" once you are finished filling out your information. You are now at a "Review order summary page". Please check the shipping address, email address, arrival date and product order summary is correct.
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How do I place my order?When you find a product you like, click on the image to view more details about the product. For many products you will be given a choice of colors or styles to allow you to customize these quality products for your wedding. Once you have selected the appropriate options, click the "Add To Bag" button to add the item to your shopping cart. The item will be added to your bag waiting for you.
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How do I use a promotion code?While in your shopping cart, before you click to proceed to check out, there will be a box on the left hand side at the bottom saying "Have a promotion code?" Click this and enter in your code, before proceeding to the next step of checking out.