Please email customer service, Subject Line starting with "Claim" so we know to prioritize your request. Please include the following information in the email:
• your transaction order number or invoice number.
• A detailed description of the damage/error, description of the packaging/state of the box when arrived(if item is damaged).
•Please also submit photos of the products and packaging. If you are requesting a replacement please let us know the event date you need this by.
Our apologies for this inconvenience.