Free shipping discount not being applied

If free shipping isn’t being applied to your order, please check the following details to ensure you qualify:

1. Eligibility: Free shipping is available for orders within North America and the UK Mainland, including the Contiguous United States, Canada, and the UK Mainland.

2. Qualifying Amount: Free shipping applies only to the product value and does not include personalization fees, setup fees, or applicable taxes. Ensure your order meets the minimum value required for free shipping.

3. Exclusions: Certain items such as bulk glassware, personalized playing cards, and heavy or bulky items are not eligible for free shipping.

4. Remote Locations: If your shipping address is considered remote by FedEx, free shipping may not be available. This will be indicated during checkout.

If you believe you should qualify for free shipping or if you have any other questions, please contact us via live chat or email us at info@weddingstar.com. We’re here to assist you!