My order says delivered but, I don't have my package.
If tracking shows the package as delivered online, sometimes the courier will hide the package or give it to a neighbor. Please make sure you check the following before contacting customers service:
• If you have signature required, check the signature release to see who signed for the package.
• Check around your home, as well as with your neighbors first to see if the courier placed it in a secure location that would prevent any theft.
If you are still not able to find your package, please contact customer service Subject line: Package Missing please include the following information.
•Your Transaction Order Number
•Your Shipping Address